Effective Date: 2023

At Creo Solutions, we are committed to protecting the privacy and personal information of our website visitors, clients, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and protect information when you interact with our website or engage our services. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and company name, when you voluntarily provide it to us while contacting us, requesting information, or engaging our services.

1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, device information, and referring URL. This information helps us improve our website and services, and it is collected through the use of cookies and similar technologies.

2. Use of Information:

2.1 Providing Services: We use the personal information we collect to provide the services you request, such as website design, development, maintenance, and other related services. This includes communicating with you, managing your account, and delivering the requested deliverables.

2.2 Improving our Services: We may use the information we collect to analyze trends, track website usage, and enhance our services, ensuring that they meet your needs and preferences. This may include utilizing feedback you provide to improve our processes and offerings.

2.3 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications about our services, special offers, and industry-related information. You can opt-out of receiving such communications at any time.

2.4 Legal Compliance: We may disclose personal information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

3. Data Security:

We take appropriate measures to protect the security and confidentiality of your personal information. We use industry-standard security techniques and procedures to safeguard your data from unauthorized access, use, or disclosure.

4. Third-Party Websites and Services:

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party websites or services. We encourage you to review their privacy policies before providing any personal information.

5. Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected personal information from a child, please contact us, and we will promptly remove the information from our records.

7. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will indicate the date of the last revision at the top of the Privacy Policy. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@creosolutions.com.au

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